• Research article (journal)

    2021

    Lobschat, L., Müller, B., Eggers, F., Brandimarte, L., Diefenbach, S., Kroschke, M., & Wirtz, J. (2021). Corporate Digital Responsibility. Journal of Business Research, 122, 875–888.
    More details BibTeX Full text DOI

    2020

    Grewal, D., Kroschke, M., Mende, M., Roggeveen, A. L., & Scott, M. L. (2020). Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings. Journal of Interactive Marketing, 51, 9–25.
    More details BibTeX DOI

    Hoyer, W. D., Kroschke, M., Schmitt, B., Kraume, K., & Shankar, V. (2020). Transforming the Customer Experience Through New Technologies. Journal of Interactive Marketing, 51, 57–71.
    More details BibTeX DOI

    Krafft, M., & Kroschke, M. (2020). Transformation bringt Umsatz. Absatzwirtschaft, 7-8, 52–57.
    More details BibTeX

    2017

    Bues, M., Steiner, M., Stafflage, M., & Krafft, M. (2017). How Mobile In-Store Advertising Influences Purchase Intention: Value Drivers and Mediating Effects from a Consumer Perspective. Psychology & Marketing, 34(2), 157–174.
    More details BibTeX

    Roggentin, A. S., & Bues, M. (2017). Pay-What-You-Want Pricing: A structured review on drivers of prices paid by customers. Marketing Review St. Gallen, 2017(6), 40–49.
    More details BibTeX

    2016

    Bues, M., & Pixa, L. (2016). When, Why, and How Consumers Seek to Protect their Privacy. Marketing Review St. Gallen, 2016(2).
    More details BibTeX

  • Research article in proceedings (conference)

    2019

    Breugelmans, E., Hermans, M., Krafft, M., Kroschke, M., & Mantrala, M. K. (2019). Store Re-Invention: How are Sales Performance and Existing Customers’ Shopping Patterns Impacted?. In Proceedings of the Marketing Science Conference, Rome, Italy.
    More details BibTeX

    Breugelmans, E., Hermans, M., Krafft, M., Kroschke, M., & Mantrala, M. K. (2019). Store Re-Invention: How are Sales Performance and Existing Customers’ Shopping Patterns Impacted?. In Proceedings of the European Marketing Academy (EMAC) Conference, Hamburg, Germany.
    More details BibTeX

    Kroschke, M., Krafft, M., & Murphy, P. (2019). Information (Data) Exchanges and Privacy Issues between Customers and Retailers: A Theoretical Framework and Research Agenda. In Proceedings of the Thought Leaders’ Conference on Privacy in Marketing, Florence, Italy.
    More details BibTeX

    Liu-Thompkins, Y., Sese, J., & Kroschke, M. (2019). Managing Progress Feedback in Multi-Tier Loyalty Programs and its Effects on Purchase Efforts. In Proceedings of the AMA Consumer Behavior SIG, Bern, Schweiz.
    More details BibTeX

    2018

    Allendorf, J. F., Kroschke, M., & Krafft, M. (2018). On Your Wavelength? The Interaction of Music and Light and its Effects on Consumers' In-Store Behavior. In Proceedings of the 47th European Marketing Academy (EMAC) Conference, Glasgow, United Kingdom. (accepted / in press (not yet published))
    More details BibTeX

    Allendorf, J. F., Kroschke, M., & Krafft, M. (2018). It's All in the Mix — How Music and Light Affect Shoppers' In-Store Behavior. In Proceedings of the 46th Academy of Marketing Science (AMS) Conference, New Orleans, LA, USA. (accepted / in press (not yet published))
    More details BibTeX

    Allendorf, J. F., Kroschke, M., & Krafft, M. (2018). Online Shopping Cart Abandonment — Consumer Motives and Effective Countermeasures. In Proceedings of the 2018 Global Marketing Conference, Tokyo, Japan. (accepted / in press (not yet published))
    More details BibTeX

    2017

    Allendorf, J. F., Bues, M., & Krafft, M. (2017). On Your Wavelength? — The Interaction of Music and Light and its Effect on Customers' In-Store Perceptions and Actual Behavior. In Proceedings of the Wharton School Baker Retailing Center Conference on “Consumer Response to the Evolving Retailing Landscape”, Philadelphia, PA, USA. (accepted / in press (not yet published))
    More details BibTeX

    Bues, M. (2017). Consumer Privacy in Online Purchase Environments — A Dual Calculus Framework and Research Directions. In Proceedings of the Marketing EDGE Summit, New Orleans, LA, USA.
    More details BibTeX

    Bues, M. (2017). Konsumentenprivatsphäre im Internet: Einflussfaktoren auf Individualebene und Implikationen für Unternehmen und Verbraucherschutz. In Proceedings of the 10. NRW-Workshop Verbraucherforschung, Düsseldorf, Deutschland. (accepted / in press (not yet published))
    More details BibTeX

    Bues, M., & Hoyer, W. D. (2017). Understanding the Privacy Paradox: The Influence of Disclosure Willingness on Actual Data Disclosure. In Proceedings of the 46th EMAC Annual Conference, Groningen, Netherlands. (accepted / in press (not yet published))
    More details BibTeX

    Kroschke, M., & Steiner, M. (2017). The Influence of Social Cues on Users’ Information Disclosure Intentions — The Case of Mobile Apps. In Proceedings of the International Conference on Information Systems, Seoul, South Korea. (online first)
    More details BibTeX

    Kroschke, M., & Steiner, M. (2017). The Influence of Social Cues on Users’ Information Disclosure Intentions — The Case of Mobile Apps. In Proceedings of the International Conference on Information Systems, Seoul, South Korea.
    More details BibTeX

    Roggentin, A. S., Bues, M., Stegemann, M., & Hoyer, W. D. (2017). Understanding Pay What You Want Pricing: An Examination of How Different PWYW Applications and Situational Factors Affect Customers’ Price Determination. In Proceedings of the 46th EMAC Annual Conference, Groningen, Netherlands. (accepted / in press (not yet published))
    More details BibTeX

    2016

    Bues, M., Stegemann, M., & Hoyer, W. D. (2016). Empower Your Customers: The Impact of Cognitions on Willingness to Pay and Attitudinal Outcomes in Participative Pricing. In Proceedings of the 45th EMAC Annual Conference, Oslo, Norway. (accepted / in press (not yet published))
    More details BibTeX

    Bues, M., Kraus, L. K., Stegemann, M., & Hoyer, W. D. (2016). Let Your Customer Be King — The Impact of Participative Pricing on Monetary and Behavioral Outcomes and Mediating Effects. In Proceedings of the 44th Academy of Marketing Science Annual Conference, Orlando, FL, USA. (accepted / in press (not yet published))
    More details BibTeX

  • Research article (book contribution)

    2018

    Allendorf, J. F., Kroschke, M., & Krafft, M. (2018). Warenkorb-Abbrüche im Onlinehandel — Warum Shopper nicht zu Käufern werden und wie Unternehmen reagieren können. In Deutscher Dialogmarketing Verband e. V. (Ed.), Dialogmarketing Perspektiven 2017/2018 (pp. 101–116).
    More details BibTeX

    2017

    Krafft, M., & Bues, M. (2017). Aktuelle Konzepte zur Messung des ökonomischen Kundenwerts. In Helm, S., Günter, B., & Eggert, A. (Eds.), Kundenwert (4th ed., pp. 237–250). Wiesbaden: Gabler Verlag.
    More details BibTeX

    Krafft, M., Bues, M., & Rutsatz, U. (2017). Customer Lifetime Value in der praktischen Anwendung im Distanzhandel. In Helm, S., Günter, B., & Eggert, A. (Eds.), Kundenwert (4th ed., pp. 573–596). Wiesbaden: Gabler Verlag.
    More details BibTeX

  • Thesis (doctoral or post-doctoral)

    2017

    Kroschke, M. (2017). Essays on the Role of Consumer Data and Information Privacy for Data-driven Marketing Activities. at the Universität Münster.
    More details BibTeX

  • Abstract in Online-Sammlung (Konferenz)

    2016

    Bues, M., & Hoyer, W. D. (2016). Toward an Improved Understanding of the Privacy Paradox. Poster session presented at the NA — Advances in Consumer Research, Berlin, Germany. (accepted / in press (not yet published))
    More details BibTeX