Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings

Grewal D, Kroschke M, Mende M, Roggeveen A L, Scott M L



Publication type
Article in Journal

Peer reviewed
Yes

Publication status
Published

Year
2020

Journal
Journal of Interactive Marketing

Volume
51

Start page
9

End page
25

Pages range
9-25

DOI