Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings
Grewal D, Kroschke M, Mende M, Roggeveen A L, Scott M L
Publication type
Forschungsartikel (Zeitschrift)
Peer reviewed
Yes
Publication status
Published
Year
2020
Journal
Journal of Interactive Marketing
Volume
51
Start page
9
End page
25
Language
English
ISSN
1094-9968
DOI