Transforming the Customer Experience Through New Technologies

Hoyer W D, Kroschke M, Schmitt B, Kraume K, Shankar V

Cite as

Hoyer, W. D., Kroschke, M., Schmitt, B., Kraume, K., & Shankar, V. (2020). Transforming the Customer Experience Through New Technologies. Journal of Interactive Marketing, 51, 57–71.

Details

Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2020

Journal
Journal of Interactive Marketing

Volume
51

Start page
57

End page
71

Language
English

ISSN
1094-9968

DOI