Paper on the impact of Artificial Intelligence on customer relationships published at JIM
If you are interested in reading the full article, visit the journal's website.
"The shopping atmosphere must be right"
Interview with Professor Krafft about the wishes of supermarket customers
In conversation with the press office of the University of Muenster, Prof. Dr. Krafft gave insights into his findings on the buying behavior and wishes of today’s supermarket customers. He states that, on the one hand, some customers have an increasing need for a fast and hassle-free purchasing process, while on the other hand, others value a broad assortment, enough personnel, and an enjoyable atmosphere.
Paper on the fourth industrial revolution by Professor Krafft et al. published at JIM
The research paper “Challenges and Opportunities for Marketing Scholars in Times of the Fourth Industrial Revolution” by Professor Manfred Krafft (IfM), Professor Laszlo Sajtos (University of Auckland), and Professor Michael Haenlein (ESCP Business School) is now available at the Journal of Interactive Marketing (JIM).
Umsatz durch Transformation
IfM-Wissenschaftler untersuchen Neuausrichtung von Einzelhandelsfiliale
Der Wettbewerbsdruck treibt viele stationäre Einzelhändler zu Investitionen: Um sich von Wettbewerbern abzugrenzen, gestalten die großen Lebensmitteleinzelhändler Aldi, Rewe, Edeka und Real ihre Filialen grundlegend um. Das Ziel der Einzelhändler liegt darin, den angestammten Kundenkreis zu binden und neue Kunden hinzuzugewinnen.
Internationales Hochschulranking: Bestnoten für die Universität Münster
Spitzenplätze in zahlreichen Fächern
Die Westfälische Wilhelms-Universität Münster (WWU) hat bei dem aktuellen internationalen Hochschulranking „U-Multirank“ in mehreren Bereichen in der Spitzengruppe gepunktet. So erzielte die WWU im Bereich Forschung in der Kategorie „meist zitierte Publikationen“ und im Bereich internationale Orientierung in der Kategorie „internationales akademisches Personal“ jeweils die Bestnote „sehr gut“. Beim Wissenstransfer kam die WWU in den Kategorien „Ko-Publikationen mit Industriepartnern“ und „in Patenten zitierte Publikationen“ ebenfalls auf die Note sehr gut.
“Entertainment Science”: Celebrating 1.7 million downloads!
Last year, Professor Thorsten Hennig-Thurau from the Marketing Center Münster published his multiyear effort "Entertainment Science: Data Analytics and Practical Theory for Movies, Games, Books, and Music”, co-authored by Mark B. Houston, Professor of Marketing at Texas Christian University (Fort Worth) and Visiting International Professor at the University of Münster.
Stellungnahme der JOURQUAL-Initiatoren und langjährigen wissenschaftlichen Leiter zu einem neuen Zeitschriftenranking des VHB
Der VHB hat in den letzten Monaten an einer Neuauflage des von Prof. Hennig-Thurau vor 1 ½ Jahrzehnten initiierten und bis einschliesslich der dritten Ausgabe gemeinsam mit Prof. Henrik Sattler (Univ. Hamburg) geleiteten Zeitschriften-Rankings JOURQUAL gearbeitet.
Chair of Marketing Management Awarded for the Best Chair Project 2020
Sustainability, Artificial Intelligence and Social Media are currently revolutionizing the retail industry. At the EuroShop trade fair in Düsseldorf on February 18, leading representatives from research and business got together to discuss how recent developments in technology and society reshape the retail industry.
Professor Anne T. Coughlan officially honored as "Visiting International Professor" (VIP)
Prof. Anne T. Coughlan holds the Polk Brothers Chair in Retailing and has been Professor of Marketing at the Kellogg School of Management at Northwestern University in Evanston (USA) since 1985. Her research focuses on sales channels, sales management, compensation and pricing. She currently conducts research on topics such as multichannel management or measuring the compliance, monitoring and enforcement of MAP policies. From October 29 to November 6, Prof. Anne T. Coughlan was once again a guest at the Marketing Center Münster to work with Prof.