Digital technologies are rapidly changing the way businesses operate. There is an increasing demand for partially or fully digital products and services; companies interact with customers and supply chain partners through digital channels; internal processes and operations such as production or manufacturing or office management also rely on digital technologies.
Smart Business and the Social Value of AI
MCM student Saskia Fath is awarded the " Preis der Deutschen Marktforschung 2022"
On June 20, the award ceremony for the "Preis der Deutschen Marktforschung" took place in Frankfurt am Main as part of the congress of German market research.
Münsteraner Gebrauchsanweisung für das Metaverse: Prof. Thorsten Hennig-Thurau verrät im Harvard Business manager, wie man virtuelle Welten konkret nutzen kann
Für einige gelten virtuelle Welten als Nachfolger des Internets, während andere vor einem Hype warnen und die wachsende Aufmerksamkeit rund um das „Metaverse“ skeptisch sehen. In der aktuellen Ausgabe des Harvard Business manager beschreibt Prof. Dr. Thorsten Hennig-Thurau, Inhaber des Lehrstuhls für Marketing und Medien, zusammen mit dem Digitalisierungsexperten und FB4-Lehrbeauftragten Björn Ognibeni, wie Unternehmen das Metaverse bereits heute für sich nutzen und konkrete Wettbewerbsvorteile dabei erzielen können.
Bundesverband Direktvertrieb Deutschland working group as guest at MCM
On June 22, the Chair of Marketing Management hosted the meeting of the BDD working group " Vertriebspartnergewinnung und Weiterbildung ".
Michael Gerke and Tim Kalwey Win the "Best Doctoral Paper" Award at the GSSI Conference
From June 8 to 11, Michael Gerke and Tim Kalwey (both doctoral students at the Chair of Marketing Management) attended the Global Sales Science Institute (GSSI) conference in Frankfurt am Main.
The role of status in a multi-tier B2B customer loyalty program - a new publication from MCM scholars
As part of a multinational research team around Vijay Viswanathan, Tammo Bijmolt and Javier Sese, Professor Manfred Krafft and Dr.
Application for the MCM master seminars in the winter semester 2022
Dear students,
as of now, you can apply for the MCM seminars in the winter semester 2022.
Please specify your preferences until June 26, 2022 - 23:59.
Online application for the MCM master seminars in the winter semester 2022
The following seminars are offered:
Customers in the solutions business: What role do they play and what makes solutions more effective for them?
Due to increased international competitive pressure, supplier companies in the B2B sector are transforming from product providers to solution providers. In the solutions business, suppliers provide their customers with individual offerings with the aim of improving customer processes by solving strategically important customer problems. However, solutions can only be successful if customers actively participate in the different phases of the solutions process, namely the definition of requirements, the implementation as well as the review of the offering.
CEM x Vodafone workshop - Students tackle vital business issues
On April 7 and 8, 2022, 17 members of the Circle of Excellence in Marketing from the Universities of Cologne, Berlin and Münster had the opportunity to get to know the world of Vodafone on two exciting online workshop days.
