Highlights

Selected MCM highlights can be found here.

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IFM

Customer Adaptiveness in B2B Solution Selling: Insights from the Trade Show Industry

B2B solution selling is often seen as the supplier’s responsibility: understanding customer needs, designing the right offering, and delivering value. A recent Journal of Business Research paper by Victoria Kramer and Manfred Krafft in collaboration with Stefan Worm (BI Oslo, Norway), and Sundar G. Bharadwaj (University of Georgia, USA) shows that customers also play a decisive role in solution selling.

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MCM

The new issue of MCM News is out now!

The latest edition of MCM News is here — and it comes with a question that has shaped marketing research and education for decades, yet feels more relevant than ever in the age of Big Data, real-time tracking, and generative AI: what has fundamentally changed over the past 25 years, and what has remained surprisingly stable? In our cover story, Prof. Manfred Krafft and Jun.-Prof.

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MCM

Dr. Christian Böing Appointed Honorary Professor!

Dr. Christian Böing, a familiar face to many students at the Marketing Center Münster (MCM) through his lectures on Marketing Analytics and other subjects, was conferred with the title of Honorary Professor by the University of Münster and the Faculty of Business and Economics on December 3, 2025. With this prestigious appointment, the faculty recognizes Dr. Böing’s long-standing and exceptional commitment to the department, his outstanding achievements in market-oriented management, and his continuous contribution to teaching at the MCM.

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IFM

Dissertation Award 2025: Dr. Christina Okoutsidou Honored for Outstanding Research on AI Influencers

A proud moment: Dr. Christina Okoutsidou receiving the 2025 Dissertation Award

The Rectorate of the University of Münster has awarded the Dissertation Award 2025 to 13 early-career researchers, honoring the best doctoral theses of the year. We are delighted to announce that Dr. Christina Okoutsidou, a former PhD student at the Chair of Marketing Management (IfM), received the award for the School of Business and Economics.

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IFM

RETAIL NXT 2025: Prof. Manfred Krafft Discusses the Future of Retail

RETAIL NXT, held in Bad Vilbel near Frankfurt, has evolved from a bold endeavor in 2023 into the central get-together for retail technology experts in the heart of Europe. The event, which took place from September 30 to October 1, has become a must-attend conference for the industry's thought leaders, with over 1,000 participants.

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