Last Friday, Klaus Rudert, Global Corporate Account Executive and Managing Director of Dow Germany and Benedikt Rammrath, Senior European Account Manager gave a guest lecture on sales force management in a global company. In line with current topics of the Sales Management lecture, they provided the students with insights into their daily experiences with current challenges, trade-offs regarding the organizational design, and ways to effectively manage the sales force and sales performance in a global company.

Mit Schreiben vom 20. Dezember 2018 berief Martin Seiler, Vorstand Personal und Recht der Deutsche Bahn AG, Professor Manfred Krafft für den Zeitraum 2019 bis 2021 erneut zum Mitglied des Datenschutz-Beirats der DB. Professor Krafft gehört seit Beginn der Arbeit des Beirats im Jahr 2010 diesem jetzt zwölfköpfigen Gremium an. Eine der Aufgaben des Beirats besteht in der Unterstützung des Vorstands und weiterer Verantwortlicher des Konzerndatenschutzes der DB, einen umfassenden Datenschutz im DB Konzern sicherzustellen.

Last week, Mars visited the Marketing Center Muenster for a guest lecture in the Sales Management course. In their presentation, Nexan Chopra, E-Commerce Leader Germany and Marcel Hahne, Customer Business Director for Mars Petcare, talked about e-commerce and omnichannel-management at Mars.

From October 15 to 27, Manfred Krafft visited research partners in Chicago, New York City, and Washington, DC. He first met Anne Coughlan, a marketing professor at Northwestern University, to continue his research on top performing direct selling distributors. Both professors discussed research results, conducted additional analyses, and drafted a presentation of their findings. Professor Krafft also met with Vijay Viswanathan from Northwestern’s IMC group and discussed future research initiatives.

The article “Understanding the quality–quantity conundrum of customer referral programs: effects of contribution margin, extraversion, and opinion leadership” which Manfred Krafft has co-authored with Vijay Viswanathan, Sebastian Tillmanns and Daniel Asselmann has been published by the Journal of the Academy of Marketing Science.

At the Summer AMA conference in Boston, Manfred Krafft was awarded the Lazaridis prize for the best paper in the area of “Innovation, Technology and Interactivity” presented by Maria Rouziou (Wilfried Laurier University). The respective publication honored is the paper “Permission Marketing and Privacy Concerns – Why Do Customers (Not) Grant Permissions?”, co-authored with former IfM-PhD Christine M. Arden and Peter C. Verhoef of Groningen. The article was published in the Journal of Interactive Marketing.