The Power of Social Media -- Article by LMM scholars published in the Journal of Marketing

MCM scholars Ann-Kristin Kupfer, Nora Pähler vor der Holte, and Thorsten Hennig-Thurau –together with co-author Raoul V. Kübler (Ozyegin University)— analyze how powerful the social media activities of an actor can be for the economic success of a movie. By studying more than 40,000 Facebook posts, the authors estimate substantial increases in product sales. Having coded those posts into different content and style categories, they identify which social media communication strategies are the most promising for promoting products online.