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LMM

Professor Thorsten Hennig-Thurau publishes article of the power of Big Data for service firms in JSR!

Together with distinguished service marketing and strategy scholars Sonny Lam, Stefan Sleep, Shrihari Sridhar, and Alok Saboo, Professor Thorsten Hennig-Thurau has explored the success-enhancing potentials of Big Data by frontline service employees.

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LMM

Westfälische Nachrichten widmen LMM-Serien-Report Themenseite

In ihrer Ausgabe vom 1. Oktober haben die Westfälischen Nachrichten den LMM-Report „Das Phänomen Neue Drama-Serien" von Nora Pähler vor der Holte und Professor Thorsten Hennig-Thurau zum Anlass genommen, den disruptiven Veränderungen der Fernsehlandschaft eine Themenseite zu widmen.

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LMM

To the (Movie) Stars! Article on the value of stars co-authored by Professor Thorsten Hennig-Thurau accepted for publication in IJRM

Professor Thorsten Hennig-Thurau is part of a team of scientists that determines what a movie star actually contributes to the success of a film -- and it is his Oscars or commercial success that producers should pay attention to.

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LMM

Article on digital word of mouth by Professor Thorsten Hennig-Thurau and Dr. André Marchand accepted for publication in IJRM

The article "Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success" by Dr. André Marchand, Professor Thorsten Hennig-Thurau, and Professor Caroline Wiertz (Cass Business School London) has been accepted for publication in International Journal of Research in Marketing - IJRM (Jourqual: A).

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