Thorsten Hennig-Thurau, Professor für Marketing & Medien am Marketing Center Münster, zählt zu den Spitzenforschern im deutschsprachigen Raum. Im F.A.Z.-Ökonomenranking 2019 konnte er gegenüber dem Vorjahr um drei Plätze aufsteigen und belegt damit aktuell Rang 11 unter den Top-Ökonomen Deutschlands, Österreichs und der Schweiz. Unter den Betriebs- und Volkswirten deutscher Universitäten liegt Professor Hennig-Thurau sogar auf dem 7. Platz und ist damit im Bereich Forschung der einflussreichste Wirtschaftsprofessor der Universität Münster.

In August 2019, the International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS) was hosted by the University of Bielefeld (Jun.-Prof. Nicola Bilstein). With two conference days, including twelve presentations, two invited talks and a fascinating tour though the CITEC (Exzellenzcluster Kognitive Interaktionstechnologie), participants and visitors agreed that the event was a great success. 

Dr. Gerrit Cziehso recently published a study on customer's reactions to unexpected price introductions in the Journal of Business Research (Vol. 101). Unexpected price introductions occur when companies introduce prices for previously free products or services. These strategic decisions are common in many industries, such as hospitality (e.g., introduction of fees for internet access inside the hotel), banking (e.g., introduction of checking account fees), or media and entertainment (e.g., introduction of fees for using online content).

Documentary filmmaker Paul Rieth has created an eight-minutes look back at last year's 20^th anniversary event of the world's primary scholarly conference on the business and economics of filmed entertainment. In 2018, the Mallen conference series moved to Europe for the first time after having been hosted at UCLA, Yale, and New York University, among others, with MCM professor Thorsten Hennig-Thurau co-chairing the conference with Berlin-based producer/scholar/entrepreneur Jannis Funk, in cooperation with Abraham S.