The article "The Evolution of Marketing Channel Research Domains and Methodologies: An Integrative Review and Future Directions" by Manfred Krafft, Oliver Götz, Francesca Sotgiu, Murali Mantrala and Sebastian Tillmanns has been accepted for publication in Journal of Retailing (Jourqual: A).
Prof. Manfred Krafft handed out the 2014 Marvin Jolson Award to Jessica Ogilvie, Nikolaos Panagopoulos and Adam Rapp (from left to right). Daniel G. Bachrach, who co-authored the award winning paper on „Salespeople as knowledge brokers: a review and critique of the challenger sales model“ (JPSSM, Vol. 34, issue 4, pp. 245-259) could not attend the Sales SIG reception.
In der Ausgabe des Handelsblatt vom 20.07.2015 wird Prof. Dr. Krafft mehrfach in einem Artikel zitiert, der sich mit der "Party als Geschäftsmodell" beschäftigt, einem wieder aktuellen Instrument des Direktvertriebs.
Dr. Sonja Gensler wurde im Mai 2015 in das Editorial Board der Fachzeitschrift "Journal of Interactive Marketing (JIM)" berufen. JIM ist eine der führenden wissenschaftlichen Zeitschriften im Bereich des interaktiven Marketings. Das Editorial Board setzt sich aus einer Vielzahl von internationalen Experten aus der Wissenschaft zusammen, die zur Aufgabe haben, aktuell relevante wissenschaftliche Beiträge und Erkenntnisse zu begutachten sowie die Qualität der Beiträge und deren Veröffentlichung sicher zu stellen.
The article "Customer Win-Back: The Role of Attributions and Perceptions in Customers' Willingness to Return" by Doreén Pick, Jacquelyn S. Thomas, Sebastian Tillmanns, and Manfred Krafft has been accepted for publication in Journal of the Academy of Marketing Science (Jourqual: A).
The article "Comparing the Incomparable: Lessons to be learned from models evaluating the feasibility of Desertec" co-authored by Philipp Gausling and Luise Hildebrand, has been published in the current issue of Energy (volume 82). Overall, the authors findings demonstrate that the models’ comparability is limited due to varying assumptions, but, more importantly, that the models do not account for uncertainty comprehensively and omit important risks.
The article of Dr. Sonja Gensler (co-authored with Franziska Völckner, Yuping Liu-Thompkins and Caroline Wiertz) “Managing Brands in the Social Media Environment” was a runner-up (one of the three finalists) for the 2014 Award for the Best Paper published in the Journal of Interactive Marketing (JIM) during 2013.
The article of Prof. Thorsten Wiesel „The Predicitve Ability of Different Customer Feedback Metrics for Retention" (co-authored with Evert de Haan and Peter C. Verhoef) was recently displayed on the SSRN's Top Ten download lists for MRN Operations Research Network, Marketing Science eJournal and OPER Subject Matter eJournals. From the beginning of January as of 16 March 2015, the paper has been downloaded 54 times and is thus the second most downloaded (i.e. read) article.
The article "The Predictive Ability of Different Customer Feedback Metrics for Retention" co-authored by Evert de Haan and Professor Peter C. Verhoef (both Rijksuniversiteit Groningen), has been accepted for publication by the International Journal of Research in Marketing. Overall, the authors find that the top-2-box customer satisfaction performs best for predicting customer retention and that focusing on the extremes is preferable to using the full scale.
Die dritte Auflage des Zeitschriftenrankings JOURQUAL, das von Prof. Hennig-Thurau mit Professor Henrik Sattler (Univ. Hamburg) durchgeführt und gemeinsam mit dem Verband der Hochschullehrer für Betriebswirtschaft herausgegeben wird, ist erschienen.