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IFM

Article on Customer Win-Back by Prof. Dr. Krafft and Dr. Tillmanns accepted for publication in Journal of the Academy of Marketing Science

The article "Customer Win-Back: The Role of Attributions and Perceptions in Customers' Willingness to Return" by Doreén Pick, Jacquelyn S. Thomas, Sebastian Tillmanns, and Manfred Krafft has been accepted for publication in Journal of the Academy of Marketing Science (Jourqual: A).

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IAS

New article on the lessons to be learned from models evaluating the feasibility of Desertec by Professor Backhaus published in Energy

The article "Comparing the Incomparable: Lessons to be learned from models evaluating the feasibility of Desertec" co-authored by Philipp Gausling and Luise Hildebrand, has been published in the current issue of Energy (volume 82). Overall, the authors findings demonstrate that the models’ comparability is limited due to varying assumptions, but, more importantly, that the models do not account for uncertainty comprehensively and omit important risks.

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IWM

Publications of Dr. Sonja Gensler currently belong to the most successful articles in JIM

The article of Dr. Sonja Gensler (co-authored with Franziska Völckner, Yuping Liu-Thompkins and Caroline Wiertz) “Managing Brands in the Social Media Environment” was a runner-up (one of the three finalists) for the 2014 Award for the Best Paper published in the Journal of Interactive Marketing (JIM) during 2013.

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IWM

Article of Prof. Wiesel „The Predicitve Ability of Different Customer Feedback Metrics for Retention“ listed in the recent Top Ten paper downloads

The article of Prof. Thorsten Wiesel „The Predicitve Ability of Different Customer Feedback Metrics for Retention" (co-authored with Evert de Haan and Peter C. Verhoef) was recently displayed on the SSRN's Top Ten download lists for MRN Operations Research Network, Marketing Science eJournal and OPER Subject Matter eJournals. From the beginning of January as of 16 March 2015, the paper has been downloaded 54 times and is thus the second most downloaded (i.e. read) article.

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IWM

New article on Customer Feedback Metrics by Professor Wiesel has been accepted for publication in the International Journal of Research in Marketing

The article "The Predictive Ability of Different Customer Feedback Metrics for Retention" co-authored by Evert de Haan and Professor Peter C. Verhoef (both Rijksuniversiteit Groningen), has been accepted for publication by the International Journal of Research in Marketing. Overall, the authors find that the top-2-box customer satisfaction performs best for predicting customer retention and that focusing on the extremes is preferable to using the full scale.

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IFM

Neue Veröffentlichung am IfM: „Permission Marketing in der Praxis“ erscheint als zweiter Band der Booklet-Reihe des Siegfried Vögele Instituts

Im Rahmen der Reihe „Dialog-Marketing im digitalen Zeitalter“ veröffentlichte das Siegfried Vögele Institut (SVI) unter der Leitung von Prof. Hesse kürzlich den zweiten Band. Das Booklet mit dem Titel „Permission Marketing in der Praxis“ wurde von Professor Krafft, Laura Kristin Kraus und Christine Arden verfasst und baut auf den am IfM durchgeführten wissenschaftlichen Untersuchungen von Dr. Sebastian Saarbeck und Dr. Johannes Wissmann auf.

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IWM

Professor Thorsten Wiesel wird Mitglied des Editorial Review Board des Business Research (BuR)

Professor Thorsten Wiesel wurde kürzlich in das Editorial Review Board des Business Research berufen. Das Board hat zur Aufgabe, die Qualität der Zeitschrift stets zu überprüfen und das Veröffentlichen wissenschaftlich relevanter und anspruchsvoller Artikel sicherzustellen.

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IFM

Prof. Manfred Krafft wird Mitglied des Editorial Review Board des Journal of Retailing

Zusätzlich zu seiner Tätigkeit als Editor-in-Chief des Journal of Personal Selling & Sales Management und als Mitglied der Editorial Review Boards des Journal of Interactive Marketing sowie des International Journal of Research in Marketing wurde Professor Krafft  zum 1.1.2015 in das Editorial Review Board des Journal of Retailing berufen. Sämtliche Zeitschriften gelten als international führend in den jeweiligen Fachgebieten.

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