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IFM

Article on Channel Management by Prof. Dr. Krafft and Dr. Tillmanns published online

The article "The Evolution of Marketing Channel Research Domains and Methodologies: An Integrative Review and Future Directions" by Manfred Krafft, Oliver Götz, Francesca Sotgiu, Murali Mantrala and Sebastian Tillmanns has been accepted for publication in Journal of Retailing (Jourqual: A).

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IFM

JPSSM Best Paper and Reviewer Awards 2014

Prof. Manfred Krafft handed out the 2014 Marvin Jolson Award to Jessica Ogilvie, Nikolaos Panagopoulos and Adam Rapp (from left to right). Daniel G. Bachrach, who co-authored the award winning paper on „Salespeople as knowledge brokers: a review and critique of the challenger sales model“ (JPSSM, Vol. 34, issue 4, pp. 245-259) could not attend the Sales SIG reception.

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IFM

Bundesministerin Wanka zeichnet ProTalent-Stipendiaten aus

Der Stifterverband für die deutsche Wissenschaft hat vier Stipendiaten der Westfälischen Wilhelms-Universität (WWU) Münster, darunter Markus Schmidl aus dem Masterstudium BWL mit Schwerpunkt Marketing, im Wettbewerb "Macht was draus!" ausgezeichnet. Die Stipendiaten erhielten den mit 3000 Euro dotierten Preis für ihr ehrenamtliches Engagement - sie zählen zu den 223 Studierenden, die die WWU im Rahmen ihres "ProTalent"-Stipendienprogramms derzeit fördert.

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IFM

"Party als Geschäftsmodell": Prof. Dr. Manfred Krafft wird im Handelsblatt zum Thema Direktvertrieb zitiert

In der Ausgabe des Handelsblatt vom 20.07.2015 wird Prof. Dr. Krafft mehrfach in einem Artikel zitiert, der sich mit der "Party als Geschäftsmodell" beschäftigt, einem wieder aktuellen Instrument des Direktvertriebs.

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IFM

Thought Leaders in Customer Engagement and CRM Conference in Paris

45 leading scholars met in Paris from June 3 to 5 to discuss emerging research in the areas of customer engagement and customer relationship management. The conference was hosted in the heart of Paris next to Champs Elysees. Manfred Krafft and Sebastian Tillmanns from the Institute of Marketing participated in this „by invitation only“ conference. The last session was chaired by Manfred Krafft, who also presented a paper on „To a Better Understanding of Customer Engagement in Online Retailing: Drivers and Consequences of eWOM“.

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IFM

Article on Customer Win-Back by Prof. Dr. Krafft and Dr. Tillmanns accepted for publication in Journal of the Academy of Marketing Science

The article "Customer Win-Back: The Role of Attributions and Perceptions in Customers' Willingness to Return" by Doreén Pick, Jacquelyn S. Thomas, Sebastian Tillmanns, and Manfred Krafft has been accepted for publication in Journal of the Academy of Marketing Science (Jourqual: A).

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IFM

Sales Education Foundation names the Study Program in Marketing at the Westphalian Wilhelms-University Muenster on 2015 “Other Notable” list of Top Universities for Professional Sales Education

The study program in Marketing at the Westphalian Wilhelms-University Muenster was recognized by the Sales Education Foundation as a notable program in the just released 2015 ANNUAL magazine.  These university sales programs are recognized for building sales curricula that prepare students for careers in professional selling and helping to elevate the sales profession.  Most are expanding their offering to include additional classes and internships which will make them eligible for the “Top Program” listing.

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