|
IFM

Recent Findings Advance our Understanding of How Frontline Employees Contribute to Patient Adherence in Mental Healthcare

A new study by Victoria Kramer, Janina Wiebringhaus, Detelina Marinova, and Manfred Krafft—published in the Journal of Service Research as part of a special issue on disadvantaged and vulnerable consumers—sheds light on a question in mental healthcare and service research that remains in

Read more about Recent Findings Advance our Understanding of How Frontline Employees Contribute to Patient Adherence in Mental Healthcare
|
IFM

Dissertation Award 2025: Dr. Christina Okoutsidou Honored for Outstanding Research on AI Influencers

A proud moment: Dr. Christina Okoutsidou receiving the 2025 Dissertation Award

The Rectorate of the University of Münster has awarded the Dissertation Award 2025 to 13 early-career researchers, honoring the best doctoral theses of the year. We are delighted to announce that Dr. Christina Okoutsidou, a former PhD student at the Chair of Marketing Management (IfM), received the award for the School of Business and Economics.

Read more about Dissertation Award 2025: Dr. Christina Okoutsidou Honored for Outstanding Research on AI Influencers
|
IFM

RETAIL NXT 2025: Prof. Manfred Krafft Discusses the Future of Retail

RETAIL NXT, held in Bad Vilbel near Frankfurt, has evolved from a bold endeavor in 2023 into the central get-together for retail technology experts in the heart of Europe. The event, which took place from September 30 to October 1, has become a must-attend conference for the industry's thought leaders, with over 1,000 participants.

Read more about RETAIL NXT 2025: Prof. Manfred Krafft Discusses the Future of Retail
|
IFM

The Soundtrack to Success: Prof. Manfred Krafft on How Music Influences Consumer Behavior

It's a question retailers and restaurateurs have long pondered: does background music truly impact the bottom line? A recent study by GEMA, the German music rights organization, provides a clear and resounding answer: it absolutely does. In a recent interview with Radio RST, Prof. Manfred Krafft commented on these findings, noting they are a welcome confirmation of long-established principles in consumer psychology.

Read more about The Soundtrack to Success: Prof. Manfred Krafft on How Music Influences Consumer Behavior

Pages