To Infinity-- and Beyond! Article by Kupfer & Hennig-Thurau published in JAMS
MCM scholars Ann-Kristin Kupfer and Thorsten Hennig-Thurau –together with co-authors Mark Houston (Texas Christian University) and Martin Spann (LMU Munich)—have published a new article on pre-release consumer buzz in the Journal of the Academy of Marketing Science. The authors explore what we all mean when we say "This movie has a lot of buzz!", offering a look at the concept's core. They employ a theories-in-use approach to conceptualize this important construct and use secondary data to illustrate the performance of the theory-based conceptualization. Their findings show that buzz is not just a cool name for word of mouth, but an intriguing construct for which they find a prominent place in marketing theory. These insights can help advance scholarship surrounding buzz systematically and enable managers to measure (and manage) buzz for their new products more precisely.