Kundenmanagement
Publication type
            Book (edited collection)
Peer reviewed
            Yes
Publication status
            Published
Year
            2011
Editor
            Götz Oliver, Jensen Ove, Krafft Manfred
Volume
            Special Issue 2/2011
Title of series
            Zeitschrift für Betriebswirtschaft
Publisher
            Gabler
Place
            Wiesbaden
Language
            German