Electronic Word-of-Mouth via Consumer-Opinon Platforms: What Motivates Consumers to Articulate Themselves on the Internet?

Hennig-Thurau Thorsten, Gwinner Kevin P., Walsh Gianfranco, Gremler Dwayne D.



Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2004

Journal
Journal of Interactive Marketing

Volume
18 (1)

Start page
38

End page
52

Language
English

ISSN
1094-9968

Full text