Customer Orientation of Service Employees – Toward a Conceptual Framework of a Key Relationship Marketing Construct
Cite as
Hennig-Thurau, T., & Thurau, C. (2003). Customer Orientation of Service Employees — Toward a Conceptual Framework of a Key Relationship Marketing Construct. Journal of Relationship Marketing, 2 (1-2), 23–41.Details
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2003
Journal
Journal of Relationship Marketing
Volume
2 (1-2)
Start page
23
End page
41
Language
English
ISSN
1533-2667
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