Cognitive and Affective Organizational Identification of Frontline Employees - An Investigation in a Customer Complaint Context | Marketing Center Münster

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Cognitive and Affective Organizational Identification of Frontline Employees - An Investigation in a Customer Complaint Context

Kubik F

Publication type

Thesis (doctoral or post-doctoral)

Publication status

Published

Year

2017

Graduation type

Dissertationsschrift

Graduation year

2017

Institution

Universität Münster

Language

English