Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase

Pallas F, Bolton L, Lobschat L

Cite as

Pallas, F., Bolton, L., & Lobschat, L. (2018). Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase. Journal of Service Research, 21(3), 302–318.

Details

Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2018

Journal
Journal of Service Research

Volume
21

Issue
3

Start page
302

End page
318

Language
English

ISSN
1094-6705

DOI