Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase
Pallas F, Bolton L, Lobschat L
Publication type
Research article (journal)
Peer reviewed
Yes
Publication status
Published
Year
2018
Journal
Journal of Service Research
Volume
21
Issue
3
Start page
302
End page
318
Language
English
ISSN
1094-6705
DOI