Linking Customer Metrics to Shareholder Value

Wiesel T., Skiera B.

Cite as

Wiesel, T., & Skiera, B. (2007). Linking Customer Metrics to Shareholder Value. In Marketing Science Institute (Ed.), Marketing Metrics and Financial Performance (pp. 15–17).

Details

Publication type
Research article (book contribution)

Peer reviewed
No

Publication status
Published

Year
2007

Book title
Marketing Metrics and Financial Performance

Editor
Marketing Science Institute

Start page
15

End page
17

Language
English