Linking Customer Metrics to Shareholder Value for Firms with Contractual Relationships

Wiesel T., Skiera B.

Cite as

Wiesel, T., & Skiera, B. (2005). Linking Customer Metrics to Shareholder Value for Firms with Contractual Relationships.

Details

Publication type
Other scientific publication

Publication status
Published

Year
2005

Title of series
ISBM working paper

Language
English