The Moderating Role of Industry and Firm Characteristics on the Effects of Value Equity, Brand Equity, and Relationship Equity on Loyalty

Ou Y.-C., Wiesel T., Verhoef P.



Publication type
Research article in proceedings (conference)

Peer reviewed
Yes

Publication status
accepted / in press (not yet published)

Year
2013

Conference
EMAC Conference 2013

Venue
Istanbul, Türkei

Language
English