Modeling and Managing Student Loyalty: An Approach Based on Relationship Quality

Hennig-Thurau T, Langer M, Hansen U

Cite as

Hennig-Thurau, T., Langer, M., & Hansen, U. (2001). Modeling and Managing Student Loyalty: An Approach Based on Relationship Quality. Journal of Service Research, 4 (5), 331-344.

Details

Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2001

Journal
Journal of Service Research

Volume
4 (5), 331-344

Language
English

ISSN
1094-6705

Full text
hennig-thurau_et_al._2001_jsr_modeling_and_managing_student_loyalty_an_approach_based_on_the_concept_of_relationship_quality.pdf